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Contacts

Please direct questions about the status or result of your police check to the accredited body or police agency that your application was submitted through. The Australian Criminal Intelligence Commission (ACIC) does not accept applications or submit checks on behalf of individuals and cannot discuss the status or result of your police check.

Accredited bodies

You can access the contact details of an accredited body via their website.

Australian police agencies
Working with children or vulnerable people

You can access the contact details of a working with children or vulnerable people screening unit through the relevant state or territory website.

National Police Checking Service (NPCS) team

If you wish to become an accredited body or want to understand more about how the Service works, please contact the NPCS team Monday to Friday, 8.30am – 5pm AEST by emailing NPCS [at] acic.gov.au or calling 02 6268 7900 (press option 4).