Emergency contact
Call Triple Zero (000) in a life threatening or time critical emergency.
Report crime
Please do not report any crime directly to our agency – see details of how to report criminal activity, provide information and request police assistance.
General enquiries
Telephony upgrades occurring 5 and 6 June 2025
During this time, please use the contact form for general enquiries and someone will assist as soon as possible. General enquiry calls to 02 6268 7000 will not be attended.
National Police Checking Service: 1800 868 520 or email npcs@acic.gov.au
Media enquiries only: 0409 603 637 or email media@acic.gov.au
If you have a general enquiry:
- contact us via our online contact form
- call 02 6268 7000 during business hours 7 am to 7 pm AEST
Other enquiries:
- National Police Checking Service
- Media enquiries
- Careers
- Staff integrity
- Public interest disclosure
- Legal Services
Our offices
| Location | Postal address |
|---|---|
| Australian Capital Territory (National Office) |
GPO Box 1936 CANBERRA CITY, ACT 2601 |
| New South Wales | GPO Box 5260 SYDNEY, NSW 2001 |
| Queensland | PO Box 1084 MILTON, QLD 4064 |
| South Australia | GPO Box 2411 ADELAIDE, SA 5001 |
| Victoria | GPO Box 238 MELBOURNE, VIC 3001 |
| Western Australia | GPO Box F378 WEST PERTH, WA 6872 |
| Tasmania | GPO Box 308 HOBART, TAS 7001 |
| Northern Territory | PO Box 39764 WINNELLIE, NT 0821 |