You can find us on LinkedIn, Instagram and Facebook. We use our social media channels to share information about our work, engage with the community, and promote informed and respectful discussion. Sometimes we follow or like people and pages to do with ACIC matters or link to their websites. This does not mean that we endorse the people, pages or content.
We welcome comments and questions, and value constructive conversation. To ensure our channels remain safe, respectful and lawful spaces for everyone, we ask that all users follow the house rules below.
How you can engage with us
You’re welcome to:
- share your views and experiences respectfully
- ask questions relevant to the content we post
- engage in constructive discussion with other users.
We monitor our channels during business hours and respond where appropriate. Some enquiries may be redirected to more appropriate contact points. At times, we may turn off commenting on specific posts or platforms if a moderator is not available.
House rules
We want our pages to be a safe place for all – here are a few tips if you want to engage:
- Be nice to each other (and us), stay on topic, and respect differing opinions. Don’t use bad or threatening language, rude gestures or other comments that attack or defame individuals.
- Don't post anything that infringes the intellectual property rights of others.
- It's ok to provide constructive criticism, but make sure you are not posting misinformation.
- Do not report crime or submit intelligence or operational information via social media – in an emergency call 000.
We may hide, delete or restrict access to content that does not comply with these rules and, where necessary, we may block or ban users who break these rules.
We will remove content that is:
- abusive, threatening, harassing or defamatory
- discriminatory, hateful or offensive on the basis of personal characteristics
- containing profanity or graphic material
-
misleading, deceptive or deliberately false
- off‑topic, repetitive or spam
- promoting illegal, unsafe or inappropriate activity
- revealing personal, sensitive or confidential information
- breaching any law, regulation or a third-party’s rights.
Social media platforms have rules too so be sure to familiarise yourself with their guidelines (see Facebook, X, YouTube, Instagram, LinkedIn). If you find a user is in breach of these Community Standards, you can report them directly to the platform.
Moderation
Moderation decisions are guided by:
- Australian laws and government obligations
- platform terms of service
- our responsibility to maintain respectful, safe and trusted public spaces.
Removal of content does not imply endorsement or validation of opposing views, nor does it limit lawful criticism expressed respectfully.
Changes to these guidelines
These house rules may be updated from time to time to ensure they remain effective and appropriate.