The Australian Criminal Intelligence Commission (ACIC) demands a high standard of conduct and integrity from all of our employees. ACIC staff must uphold the Australian Public Service (APS) Values and comply with the APS Code of ConductPublic Service Act 1999

Staff who are seconded to or work with our agency under task force arrangements are usually also subject to their home agencies’ ‘professional standards’ arrangements—subject to agreements between their agency and the ACIC. 

If you are aware of misconductfraudulent or corrupt activity by any ACIC staff, including contractors, secondees or task force members, please notify our Integrity Assurance Team by emailing to

Although we prefer to receive such reports by email, telephone contact is also acceptable. Please phone 02 6243 6666 and ask to speak to the Integrity Assurance team, who will aim to keep you informed of the progress and outcome of your complaint. 

Our Integrity Assurance team is responsible for receiving, assessing and investigating of complaints relating to allegations of:

  • misconduct (staff members)
  • fraud committed within or against the Australian Criminal Intelligence Commission (staff members, external parties)
  • corruption issues (former and current Australian Criminal Intelligence Commission staff).

Any person can provide information. In accordance with subsection 15 (3) of the Public Service Act, the ACIC is required to follow the Procedures for determining breaches of the Code of Conduct and for determining sanction when investigating an allegation.

Minor complaints relating to behaviour (for example, rudeness) may be actioned by managers within the workplace.

The ACIC oversight body is the Australian Commission for Law Enforcement Integrity (ACLEI). ACLEI is an independent and proactive body established by the Commonwealth to detect and prevent serious or systemic corruption.

We report any complaint regarding corrupt activity by our staff to ACLEI for appropriate action. 

If you are not satisfied with the way our Integrity Assurance team handles your complaint you can write to the Manager Integrity and Security, at the address below, who can initiate a review of your complaint.

You may also contact the Commonwealth Ombudsman. The Ombudsman will consider what, if any, further action is required.  If the Ombudsman considers that we have made a mistake or acted wrongly, the Ombudsman can recommend that we provide a solution or a remedy. 

It is an offence under the Criminal Code Act 1995 to knowingly provide false or misleading information.

ACIC Integrity Assurance team

Integrity Assurance team
Australian Criminal Intelligence Commission
GPO Box 1936
Canberra, ACT 2601

Phone (general): 02 6243 6666

IAT Reporting Line (anonymous): 1300 063 117


Other contacts

Australian Commission for Law Enforcement Integrity (ACLEI)
GPO Box 605
Canberra, ACT 2601

Phone (general): 02 6141 2345



Commonwealth Ombudsman
GPO Box 442
Canberra, ACT 2601

Phone: 1300 362 072