I need to get a check for my employees
In response to current COVID-19 events, the National Police Checking Service (NPCS) wish to advise that we will be working remotely until further notice.
As of 1 April 2020, please direct all enquiries via email to . If you have an issue or query that you need to speak to us about that you would prefer to discuss over the phone please email us with a request to call you with a brief explanation, your contact number and a preferred time to call.
Please be aware that our office hours are Monday- Friday 8.30am to 5pm AEST.
The Australian Criminal Intelligence Commission (ACIC) will undertake every effort to continue to support the community during this period to ensure continuity of the Service, and thank you for your ongoing cooperation and understanding.
To help protect the Australian community, the Australian Criminal Intelligence Commission (ACIC) works with Australian police agencies and accredited bodies to deliver the National Police Checking Service. The Service allows people to apply for a Nationally Coordinated Criminal History Check, commonly called a police check. The ACIC does not accept applications directly from individuals. Individuals can access police checks from accredited bodies or police agencies.
Your organisation may wish to, or may be required by legislation to, conduct a police check to help screen and make informed decisions about the suitability of individuals. Police checks can be conducted for a range of reasons including:
- recruitment, job applications and pre-employment screening
- volunteer and not for profit positions
- occupation related licensing purposes.
There are three ways you can get a police check on your employees:
1. Direct your employees to an accredited body or an Australian police agency
If your organisation only requires police checks on an ad-hoc or infrequent basis, we recommend you use an accredited body authorised to submit police checks on behalf of your employees or the police agency in the state or territory where the employee lives.
To find out more about how to source checks from an Australian , contact the relevant police agency directly for more information.
Check the list of to find out which organisations can submit a police check on behalf of your employee.
2. Become a customer of an accredited body
If your organisation requires police checks on a more frequent basis—you can become:
- a legal entity customer of an
To become a legal entity customer of an , your organisation must enter into a contractual arrangement with that body. This means you may be subject to ACIC audit activities. To find out more, contact an ACIC accredited body and enquire whether they can service you as one of their customers. A legal entity customer cannot operate as a broker in their own right; access as a legal entity customer is restricted to the entity’s personnel, which may include registered members or placement roles/workers. If your organisation is a volunteer organisation or a charitable organisation that would like to submit volunteer checks, you will need to provide supporting evidence to the accredited body about your volunteer status. The ACIC will consider and approve each separate volunteer or charitable organisation on the basis of community service and benefit.
3. Become an accredited body and submit police checks on behalf of your employees
If your organisation will submit a large volume of checks (more than 500 police checks in a five year period), you may be eligible to .
Find out more information